What This Privacy Policy Covers
When you create an account on bat499 and connect a mobile wallet such as bKash, Nagad, or Rocket, we collect the information needed to process transactions and maintain your account. This includes your registration details, payment method identifiers, device type, and session activity. We do not
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sell your personal data to third parties. Data shared with payment processors — bKash, Nagad, Rocket — is limited to what those services require to complete a transfer; we have no control over how those processors apply their own privacy practices once data reaches them. Your
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account wallet records are retained for as long as your account remains active, and for a period after closure as required to meet our legal and financial obligations. We apply standard encryption to data in transit and at rest. Where we use third-party analytics tools to
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understand how our platform is used, those tools receive anonymised or aggregated data rather than your personal account details. Bangladesh-based accounts are subject to the applicable data-handling rules for eligible regions; access and data rights may vary depending on your local law. If you access bat499
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from outside your registered region, the same policy applies but local legal entitlements may differ. You can request a copy of the personal data we hold, ask us to correct inaccuracies, or close your account by writing to our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.